General Shipping Instructions

All Incoming Finishing Projects should be mailed* to

Finishing Department c/o Rittenhouse Needlepoint
1737 Chestnut St #201
Philadelphia, PA 19103

If mailing packages after February 1st 2018, please mail them to our new location:

Finishing Department c/o Rittenhouse Needlepoint
1216 Arch St, Suite 2A
Philadelphia, PA 19107

Along with your stitched canvas, please include a note with:

• Your name, current address, current e-mail, and phone number
• Any details of your finishing request (Color preference, embroidery script, etc)
• Valid Credit Card Details (Card #, Exp. date, Zip code, sec #) **

Don't be afraid to be specific about what you want! We love to get creative with customer pieces. If you don't see pricing for something you have in mind, feel free to contact us for an estimate. Head on over to our materials page for color and fabric options.

*We strongly suggest you send your needlepoint via UPS or FedEx. We are closed on Sundays and Mondays, so if possible, try to time it such that your package will arrive Tuesday through Saturday.

** We will use this information to take a 50% upfront deposit for the finishing job. The remainder of the cost + shipping will be charged before the finished item is shipped back. We understand if you feel more comfortable giving us Credit Card information over the phone. Include in your note that you wish to be contacted to verify billing information. You can also give us this information in advance by calling the office @ (215) 563-4566.